Returns & Exchanges

At ORTC Clothing, we want you to be completely satisfied with your purchase. If your new garments aren't quite right, we offer a flexible 30-day return policy for a full refund or exchange on all full-priced items.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Ensure all items are in their original condition, unworn and with tags attached, before placing them securely in their original packaging.

  • 3.
    Label and Post

    Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.

  • 4.
    Processing and Refund

    Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.